These purchasing conditions, general terms (“Terms”) apply only when you as a consumer (“Customer”) place an order through www.yaelandthebags.com. An agreement is entered into between the consumer and Yael & the Bags in Sweden with organization number 770414-4067. A binding agreement only applies when Yael & the bags have confirmed your order in an order confirmation that has been sent to you by email.
To be able to order through Yael & the bags, you must be over 18 years old.
Yael & the bags reserves the right, in individual cases, to refuse or change an order if, for example, incorrect personal information has been provided or if there are payment remarks.
Yael & the bags strives to ensure that all information posted on the webshop is correct. We reserve the right to correct any image and written errors and incorrectly stated price information. We reserve the right to change incorrect information and even adjust prices. If incorrect information has been stated on the website, Yael & the bags will notify you of this and await your approval before processing the order. If you do not approve of the change, you have the right to cancel your order.
Ångerrätt
Under the Distance Contracts Act, you have the right to withdraw your purchase within 14 days. The withdrawal period begins from the date you receive the item. You have the right to examine the item, but to return the item it must be in its original condition. You must not use or damage the item. The item must be returned in the same condition as you received it, and in its original packaging. If you as a customer wish to invoke the right of withdrawal and return the item, please contact us at www.yaelandthebags.com.
Once you have notified us and we have agreed that the item should be returned, this must be done within three working days, unless otherwise agreed.
You are responsible for the return postage, and we do not accept any COD returns. You are responsible for the condition of the item after you have received it, and during the entire return journey back to us, up to when we receive the item. It is therefore important that you package the item properly, preferably in its original packaging. Please package the item carefully.
Please package the item carefully. Once we have received the item, we will check that it is undamaged, and the refund will be made as soon as possible.
The right of withdrawal does not apply if it is a custom-made item according to your specifications.
Return Address
Yael & the bags
Yael Sages
Ernst Wigforssgata 66
22762 Lund/Sweden
Unclaimed Packages
Prices
All prices are stated in SEK including 25% VAT.
Refund
A refund for a return or complaint will be made as soon as we have received the item and checked its condition. The refund will normally be made through the payment method used when ordering, unless we have agreed on something else.
These Conditions were established by Yael & the Bags 2023042
