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Privacy policy

We work to ensure a high level of data protection that safeguards your personal integrity when using our website. This privacy policy explains how your personal data is processed and protected, your rights and how to exercise them. We strive to ensure that you feel secure in our processing of your personal data. If you have any questions, please feel free to contact us. Our contact details can be found at the bottom of this page.

Controller of personal data

Yael & the bags, organization number 7704144067, Ernst Wigforssgata 66, 22762 Lund, is responsible for the personal data you provide to us through purchases and other contacts with us, and is responsible for its processing.

How your personal data is stored

We strive to process your personal data to the highest degree possible within the European Economic Area (EEA) and all our own IT systems, but may also be transferred and processed in a country outside the EEA (a "third country"). Such transfer only occurs to recipient countries with adequate protection levels and in accordance with applicable legislation. If transfer is made to a US service partner, it is done only to companies covered by the so-called "Privacy Shield," which is an agreement on the protection of personal data between the EU and the US.

Personal data we collect

We collect personal data that you provide to us when you place orders on our website, sign up for our newsletter or participate in any contests. The personal data you provide to us may, for example, include contact information and payment information. We may also collect certain personal data from external partners, such as address information from public records and creditworthiness information from credit rating agencies, banks, or credit reporting agencies.

How we use your personal data

When we might need to use your personal data:

  • - Processing of orders and returns in our webshop
  • - SMS notifications regarding delivery status 
  • - Contacts regarding any problems with your delivery
  • - Correspondence regarding questions and other information
  • - Distribution of offers in the form of newsletters, always with instructions on how to unsubscribe from further mailings
  • - Analysis of purchasing patterns to provide relevant offers and information
  • - Confirmation of the minimum age required by law to shop online
  • - Announcement of winners in contests we organize
  • - Any survey broadcasts to improve our services and offerings.
  • - Work to prevent abuse or other inappropriate use of our website.

We save your information as long as it is necessary to fulfill the above purposes or as long as we are legally obligated to do so. Thereafter, your personal data will be deleted.

Your rights

In order for us to offer the above services and our commitments to you as a customer, we share your personal data with companies that are so-called personal data processors for us. Personal data processors process the information on our behalf and according to our instructions and assist us with IT services, payment services, transportation, and marketing. This only occurs for purposes for which we have collected the information and only to companies that can provide sufficient guarantees regarding security and confidentiality of personal data. We do not forward, sell, or exchange your personal data for marketing purposes to third parties.

Sharing of personal data

You have the right to request information about the personal data we have about you at any time. If your information is incorrect, incomplete, or irrelevant, you may request that it be corrected or deleted. We cannot delete your information if there is a statutory requirement for storage, such as accounting regulations, or when there are other legitimate reasons for why the information must be kept, such as unpaid invoices. You can revoke your consent at any time to let us use your information for marketing by unsubscribing from our newsletter. You can also contact us by letter or email. See contact details below.

Allowing cookies

Our website uses cookies. A cookie is a file that contains an identifier (a string of letters and numbers) sent by a Web server to a web browser and stored by the browser. The identifier is then sent back to the server each time the browser requests a page from the server. Cookies can be either "constant cookies" or "session cookies": a constant cookie is stored by a web browser and remains valid until the specified expiration date, unless deleted by the user before the expiration date; a session cookie, on the other hand, will expire at the end of the user session, when the browser is closed. Cookies do not usually contain information that personally identifies a user, but personal information that we store about you may be linked to the information stored in and obtained from cookies. 
   

How we use cookies

This website uses cookies to manage items in the shopping basket, login to "my pages" and for certain features that should only be displayed once per visitor. If you close your browser and come back to the shop later, your settings and items in the shopping basket will be saved using cookies. We also use cookies to personalise and make information and marketing as relevant as possible to you. The information about logging in to "my pages" is stored in a so-called session cookie and is therefore deleted when you close your browser. Our other cookies do not store information to identify you. We also use cookies for statistical purposes, for example, to see which articles the same visitors are looking at in order to offer automatic product recommendations. 

Third-party cookies

We use Google Analytics and Ads, which also set cookies, to get an idea of how our visitors use the website and for marketing. These cookies do not contain identifying information about you as a visitor. Our social media links with AddThis for Facebook, Google+, and Instagram also set cookies. These cookies do not contain identifying information about you as a visitor. For more information, see the AddThis privacy policy.

Controller of personal data

Yael & the bags 

Organization number 770414-4067 

22762 Lund/Sweden 

Sweden 

E-post: info@yaelandthebags.com 

This policy was updated 20230503